IP Phone for Small Businesses: Advantages and Best Models

An IP phone is rather similar to a regular office or home landline, with the difference that it uses the Voice over Internet Protocol, or VoIP, instead of a landline connection. Having an IP phone for small businesses can bring a lot of benefits, more options, and reduced costs.

An IP phone is rather similar to a regular office or home landline, with the difference that it uses the Voice over Internet Protocol, or VoIP, instead of a landline connection. Having an IP phone for small businesses can bring a lot of benefits, more options, and reduced costs.

There are three main benefits that every business would experience by switching to IP phones and VoIP:

  • Lower overhead
  • Recognizable numbers
  • Native CRM integration

And, if the business is in the sales or phone marketing industries, such a device becomes indispensable. Not only does it significantly reduce overhead costs, but also allows you to observe results better and in real-time, which would be impossible otherwise.

Advantages of an IP Phone

Different types of small businesses will experience different benefits from using an internet-based phone. For small remote teams, the biggest benefits might be the voicemail and call recording.

Executives and organization staff will like the video-call feature the most as it removes the need of using your smartphone and personal numbers.

Finally, there are some aspects that will be good for all types of companies in some regard -lower costs, better connections, as well as easy integration with other systems simply keep the workflow easy and constant.

Cheaper

Using a VoIP phone is significantly cheaper than any other type of phone out there. For just a couple dozen dollars you can get unlimited calls either in one country or even internationally.

For those businesses that do a lot of calls per day, often over a hundred per phone, this type of service can’t be matched by anything else. And, all of these calls can go on the same internet line with no additional costs.

Local Numbers

Almost every modern phone has some sort of caller ID feature. Because of this, the person you are calling, which is a potential lead, can see that you are in another state, country, or even continent.

This will make a lot of potential customers wary of the call and might not even answer at all.

But, with a VoIP number, you will be listed like a local caller. This might be a huge plus, especially if you offer services like technical support from places that are abroad.

Better CRM Integration

To know where your small business is going, you need to know where it is right now. That can only be done with good CRM software. And with an IP phone for small businesses you can have native integration of your calls and contacts with the system.

Oversight received is highly valuable. It will allow you to see both issues and potential improvements as things are happening.

Best IP Phone models for Small Businesses

Thankfully, IP phones are relatively inexpensive. Even the best models will be significantly cheaper and any mid-range smartphone you might want to buy for company employees.

But, not every model will work the same for every company. Depending on what you will use it for, you will want to use different models.

#1 Cisco DX650

Cisco is one of the biggest global providers of networking equipment and a lot of companies have contracts with Cisco technicians and support that will make the purchase of the DX650 a good idea.

It is a very good device working on Android 4.1. with enhanced security and a 1.5GHz processor. This also helps with the use of the large video screen and the AVC camera.

#2 Grandstream GXP2130

The GXP2130 can be considered a high-end IP phone for small businesses because it has a lot of features that allow for calling multiple people at once. It can support up to 3 lines with 3 SIP accounts.

Good integration with peripherals and a lot of options for system communication make it an ideal choice for those who need a lot of volume, albeit it is slightly difficult to set up in the first place.

#3 Polycom VVX300

Finally, the Polycom VVC300 is a great starter IP phone. It is relatively cheap and has all of the basic features you might want. For any business just starting and noticing that phone expenses are piling up, such a phone should be a go-to choice.

And, because it has 6 lines, integration with a good calling system can really allow this little device to make your business better.

Leave a Reply