Apple replaces Mac hardware trade-in partner PowerOn with Phobio


 After working with hardware recycling firm PowerOn for more than five years, Apple this week notified customers that a new partner, Phobio, will handle all Mac trade-ins going forward.

Apple quietly announced the change on Tuesday in an update to its hardware Renew and Recycling webpage, which now redirects Mac trade-in inquiries to a dedicated page on Phobio’s website. Previously, the Mac recycling link forwarded to a landing page hosted by Apple partner PowerOn.

Like PowerOn, Phobio offers users a number of options when it comes to trading in old Mac computers, specifically those produced from 2007. Customers are directed to enter a device serial number and answer a few basic questions about the trade-in hardware, for example whether the device powers on, is damaged and comes with the original power adapter.

Users who accept Phobio’s quote can request a prepaid FedEx shipping label and supplies. If the trade-in passes the inspection process, Phobio provides payment in the form of Apple Store Gift Card, PayPal or Virtual Visa Reward.

Apple failed to elaborate on its decision to change trade-in providers, though MacRumors, citing unnamed sources, reports the move was prompted by an overall better user experience. Compared to PowerOn, Phobio provides higher trade-in values and a payment option for those who prefer cash to gift cards.

Apple’s device buyback program was introduced in 2011 as a way for upgraders to recoup a portion of the purchase price of old hardware while at the same time keeping harmful pollutants out of landfills. PowerOn initially handled all trade-ins, but the effort grew to include third-party recyclers Brightstar and Sims Recycling.

After today’s policy change, PowerOn has been relegated to the trade-in of Windows PCs. Brightstar handles iOS devices and other smartphones, while Sims Recycling processes Apple Watch, iPod and older Apple hardware. </span>

Let’s block ads! (Why?)

AppleInsider – Frontpage News

Get real time updates directly on you device, subscribe now.

Subscribe to our newsletter
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
You can unsubscribe at any time
You might also like

Leave A Reply

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More