Google is investigating potentially disastrous Pixel 2 display fault

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Pixel 2
OLED display is causing issues for Google.
Photo: Google

Apple’s not the only company that’s had issues with OLED displays this year. According to early reviewers of Google’s Pixel 2 XL handset, the handset screen suffers from screen burn-in, which leaves faint outlines of the phone’s navigation buttons on the display.

Needless to say, that’s a bit of an issue if it turns out to be widespread. Google says that it is “actively investigating” the issue.

A potential major issues

Screen burn-in isn’t uncommon as faults go, although in this case it would be incredibly premature, given that the review handsets have only been used for a matter of days.

It’s also not the only complaint the displays have received, since the first-gen handset was regularly criticized for its muddy colors and grainy texture, neither of which are befitting of OLED.

“The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide color gamut, and high contrast ratio for natural and beautiful colors and renderings,” Google told The Verge in a statement. “We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report.”

It will be interesting to see if this turns out to be a major issue, or just a fault affecting a small number of units — which unfortunately just happen to include one sent out for review.

Of course, if this was Apple, people would be rushing to lambast the company, while rivals would be piling on to capitalize on the situation. As it is, despite Google being a tech giant, the Pixel phones are still small-time players, which means this will likely go ignored for the most part.

You can read our article on how the Pixel 2 stacks up against Apple’s new iPhones here.

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